The Destination for Luxury Clothing, Accessories, and Fine Art
Please call 917-690-4210 before placing any orders to check for availability. As a boutique store, we have limited product.

Returns/Exchanges

WEB RETURN/EXCHANGE POLICY
If you are not completely satisfied with your MIKEL HUNTER online purchase, you may send it back to us for an exchange or a refund.

Sale merchandise, beauty, fragrance and lingerie are final sale. No exchanges or returns will be accepted.

All returns must include a return authorization number. See below for instructions on how to receive a return authorization.  Items returned without a return authorization number will not be accepted.  All merchandise returned must be unworn, unwashed, with the price tags intact. Jewelry must be returned in original packaging.

Returns must be returned within 14 days of the original ship date and should be sent prepaid, at your expense. We will not accept CODS.
We recommend packages be returned via traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages.

Exchanges/refunds are processed within 7 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/refunds are processed.

In case merchandise is not available for exchange, you will be reimbursed.

We will refund your credit card for the purchase price of the merchandise minus shipping costs. We do not refund original or return shipping costs. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise.

We have the right to deny credits if the merchandise returned does not meet our return policy requirements.

RETURNING WEB ITEMS IN-STORE POLICY
Full priced unworn merchandise with an ra# may be exchanged in stores for an item of equal or greater value within 14 days of purchase. Exchanges made in stores follow the stores’ return policy. Our stores cannot issue refunds for web purchases. Any web returns brought to our stores will be passed to the web department and will be processed within 7 business days.

Sale items cannot be returned or exchanged.

Fragrances, undergarments, merchandise without price tags attached and without boxes cannot be returned or exchanged.

WEB RETURNS AND EXCHANGES PROCEDURE
1. Before sending out your return/exchange package, please click “my account” to log in and locate the appropriate order under “order history”.

2. Click “create return request”, select the items and reasons for the return and click “create”. Your return authorization number (ra#) will be emailed to you once we process your request; please allow up to 72 hours for processing. All requests for ra# numbers must be made online. No ra# numbers are available via telephone, fax, or mail.

3. Print your confirmation email and include it with your package.

4. Pack and securely seal the merchandise in the original package if possible. Jewelry must be returned in original packaging. Please write your ra# very visibly on the outside of the package.

5. Address the package to:
MIKEL HUNTER returns
11 Winter St., EDgartown MA 02539

IN-STORE PURCHASE RETURN POLICY
Full priced unworn merchandise may be exchanged or returned for store credit only within 14 days of purchase. Original tags must be attached and packaging must be intact. Store credit is valid for 6 months.

NOTE… Items shipped with a security tag “snappable plastic tag’ that should be cracked and discarded once item is found to your liking.  No returns will be excepted if tags are in any way tampered with.

Sale items cannot be returned or exchanged.

Fragrances, undergarments, merchandise without price tags attached, and shoes without boxes cannot be returned or exchanged.

SALE, DISCOUNT CODE & PRICE ADJUSTMENT POLICY
All sale items sold online are subject to availability and will be processed in order they are purchased.

We will try our best to fulfill all online orders, and if an item is out of stock we will notify you as soon as possible and you will not be charged for the out of stock item.

Sale merchandise is final sale; sale discounts cannot be combined with other discounts or offer codes. Full-priced merchandise purchased with a discount code are not final sale.

To apply discount/coupon codes, please register and log-in to your account. promotional codes may not be applied to prior orders.

LATEST PRODUCTS